In this video, I'm going to show you how you can solve this error TVQ PB101 on
your Netflix account. So, if you are
experiencing this error with this error
code, then let me show you how you can
solve this problem. If you find this
video helpful, I'll kindly request that
you support me by liking the video and
also by subscribing to this channel. All
right. So, the first thing you need to
do is to go ahead and log into your
Netflix account. or if you can't log in
or sign into your Netflix account, just
go ahead and visit the official Netflix
website to get instructions on how you
can solve this. So if you are watching
Netflix on TV, you can go ahead and get
these solutions from your phone. Just
log into any other device. So for this,
scroll down on the Netflix help center
here and then scroll down until you see
explore topics and under fix problems
here, choose this option error codes. So
if you click on this, you can see our
error code 101 is here. So we are told
this error happens when an issue with
the data stored on your device stops
Netflix from playing. To fix this
problem, we have here quite a number of
steps you can take depending on your
device. So for smart TVs, go ahead and
restart your device and this should
solve your problem. However, should this
not solve your problem, then sign out of
your Netflix account and then sign in
again. However, if you are using this
type of smart TV called Visa smart TV,
then you're told follow the steps above.
So, apart from that, if you're using
streaming media player, you can also go
ahead and restart your devices and sign
out. And the best way to restart your
device is turning it off or plugging
everything off and then leave your
device off for 15 seconds and then plug
back and restart. You can also sign out
of your Netflix account then sign in
again and this should solve your
problem. However, for set top boxes,
Roku play stations and all the other
devices, you can also use the same
processes and you can just unplug the
power and then press the power button
for at least 3 minutes and then go ahead
and plug it back and see if the problem
has been solved. Once you are done, now
restart your device and this should
solve your problem. So, by following any
of these steps, you should be able to
solve the problem on your gadget. If you
have any other question, kindly let me
know in the comment section.