In this video, I'm going to show you how you can solve Netflix error code NW5.
So, if you are constantly getting this
message, Netflix has encountered an
error on your TV or TV streaming device,
then let me show you how you can solve
this. So, to solve this problem, head
over to Netflix homepage. However, if
you can't log in, just head over to your
Netflix official website and then scroll
down until you see help center. Now if
you open help center, scroll down until
you see this option called explore
topics and then head to fix a problem.
Go to error codes and here you should be
able to see quite a number of error
codes that are available and the
solutions pertaining each. So we have
this error code NW25.
We told this error code NW25 means your
device took too long to connect to
Netflix. So this usually points to an
internet connection problem on your
device or home network. So there are
quite a number of steps you can follow
to fix this problem. And the first
solution is check your internet
connection. Make sure that the internet
connection is stable and you have
internet connected to your gadget and
see if this will solve your problem. So
if the internet has no issue but you
still experience the problem, then you
might want to restart your device and
see if this solves your problem. So just
power it off and then you're told wait
for at least 15 seconds after powering
it off. If you use a cable box then wait
for at least 3 minutes instead and then
plug your device back and turn it on.
However, should this not solve your
problem then you might want to restart
your home network by following these
steps. Alternatively, you can move your
Wi-Fi router if that is the cause. And
this is more especially if your device
doesn't get a strong Wi-Fi signal from
your router. So this might be a reason.
So go ahead and move your router to a
location where you'll have a strong
network. However, we also have the fifth
solution and for this set DNS to
automatic and this is especially for
PlayStation or Xbox only. However,
should you realize that you have maybe a
problem with your internet service
provider, then you need to go ahead and
contact your internet service provider.
And this is especially if you can't also
connect your internet to other gadgets.
So, by using any of these methods, you
should be able to solve this problem on
Netflix error NW25.
If you have any question, kindly let me
know in the comment section. Otherwise,
thanks for watching and let's meet in
the next