WEBVTT

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Having login issues on Microsoft Teams?
Here are 9 ways you can fix it. 

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This is The Windows Club.
There are several possible  

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reasons for login issues on Microsoft Teams.
Here we have shown how you can fix it. 

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Let’s get started. 

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The first thing you can do is restart 
the Microsoft Teams app on your Computer. 

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Close Microsoft teams from the 
background and open the Task Manager  

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with the Ctrl + Shift + Esc shortcut keys.
Under the ‘Processes’ tab, search for the  

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Microsoft Teams application and right-click on it.
Click on End Task. 

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Try opening up the application again 
and check if the error has been solved. 

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Method 2:
For some users, running  

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Microsoft Teams as an administrator worked.
Click on Windows Search and type Teams. 

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Right-click on Microsoft Teams from the search 
results and select Run as administrator. 

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Click Yes in the UAC Prompt.
Method 3: 

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Next, check if the time and date on your 
computer are correct, which can affect  

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the ability to connect to Microsoft Teams.
Press the Windows + I keys to open settings. 

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Click on Time and language 
and then select Date and Time. 

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Here you have to ensure Set time automatically 
and Set time zone automatically are ‘On’. 

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If it does not help, change Set time 
automatically to ‘Off’ and then click  

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on the Change button to set the time manually. 

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Method 4:
Sometimes, internet connectivity issues  

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in some apps occur due to the Proxy settings. 
If you have enabled Proxy on your Windows  

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11/10 computer, disable it and see if it helps.
To disable Proxy, open Windows Settings and go to  

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Network & internet and select Proxy.
Here disable Proxy. 

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Method 5: 

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Corrupted Cache data files can cause all kinds 
of errors, including the error in question. 

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The corrupted cache can block authentication 
certificates which can, in turn, result in  

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certain hiccups while trying to log into an app.
We have already shown how you can clear Teams  

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cache so check that video 
out and learn how to do it. 

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Method 6:
The next thing you can do is remove credentials  

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related to Office and Teams in Credential Manager.
Type “Credential Manager” in the search box,  

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then select Windows Credentials and expand 
related credential records to remove them. 

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Method 7:
Sometimes, bad or corrupted web browser  

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cache and cookies cause problems. If Teams is 
showing you the “We couldn’t sign you in. Please  

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try again” error message in your web browser, the 
culprit may be your browser cache and cookies. 

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In such a case, clearing your browser 
cache and cookies may fix the problem. 

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Deleting the web browser cache and 
cookies is easy. Open your web browser  

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and press the Ctrl + Shift + Delete keys.
This is a shortcut key to open the Clear  

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History popup in almost all web browsers.
Now, in the drop-down, select Everything  

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and deselect all the options except 
Cookies and Cache and select clear data. 

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You can also delete your browsing 
history if you do not require it. 

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Method 8: 

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Another thing you can try is 
uninstalling Microsoft Teams. 

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Open Windows settings and go 
to Apps and then Installed Apps 

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Now, locate Microsoft Teams and 
click on the 3 dots next to Teams. 

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Select Uninstall and follow 
the on-screen instructions. 

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Method 9:
If none of the above  

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fixes helped you resolve the issue, the problem 
might be associated with your user account. 

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We suggest you and then check if the issue 
persists in that user account. If yes,  

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you can switch to the new user profile. 

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So, that’s it.
Subscribe to The Windows Club for all  

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your tech solutions related to Windows.
Thanks for watching.